SYNNEX Solves Customer Bid Management Issues With New Bid Portal in ECExpress
GREENVILLE, S.C., Oct. 1, 2015 (GLOBE NEWSWIRE) -- SYNNEX Inspire North American Conference -- SYNNEX Corporation (NYSE:SNX), a leading technology solutions company, is launching its new Bid Portal feature in ECExpress 7, the company's eCommerce tool. Bid Portal was created to harness the volume of bids resellers have to manage, making it easier for them to have visibility to the opportunities available to them so they do not miss a chance to respond to their customers and close deals.
What once was a manual follow-up process with multiple emails and phone calls is now managed through a single pane of glass. Bid Portal displays the list of manufacturers with which the reseller has bids in progress for their customers with the parts, pricing, and bid start and end dates. If the bid has expired, it no longer shows up in their queue. All resellers can view what bids are available and open to them, and then can place orders off those bids.
"SYNNEX enhanced its new ECExpress 7 online ordering tool so our customers can view and act on all their outstanding bid opportunities," said Peter Larocque, President, North American Technology Solutions, SYNNEX Corporation. "Our new Bid Portal gives them one-click access to their vendor and end-customer bid information, so they can pursue and close those bids much faster."
"Our customers are under a lot of pressure and are asked to do more with less. Bid Portal is a useful resource that can help my internal sales team be more efficient to respond quickly to our customers, which translates into increased productivity on both sides of the equation. For us, we spend less time chasing bids, and our customers get what they need in a timely fashion. It's a win-win," said Jim McArdle, President, North Shore Computer, Inc.
The Bid Portal release comes a few months after the launch of the newly enhanced, intuitively designed ECExpress 7 platform, which allows customers to check SYNNEX inventory and prices with a single click; confirm order status, product availability and shipping warehouse; access CLOUDSolv, RENEWSolv and SERVICESolv platforms; and manage vendor product promotions and multiple incentive programs from one location through PROMOCentral."
SYNNEX customers will have access to Bid Portal through ECExpress 7 in mid-October 2015.
About SYNNEX
SYNNEX Corporation (NYSE:SNX), a Fortune 500 corporation, is a leading business process services company, optimizing supply chains and providing outsourced services focused on customer relationship management. SYNNEX distributes a broad range of information technology systems and products, and also provides systems design and integration solutions. Concentrix, a wholly-owned subsidiary of SYNNEX Corporation, offers a portfolio of strategic solutions and end-to-end business services around customer engagement strategy, process optimization, technology innovation, front and back-office automation and business transformation to clients in ten identified industry verticals. Founded in 1980, SYNNEX Corporation operates in 25 countries around the world. Additional information about SYNNEX may be found online at www.synnex.com.
Safe Harbor Statement
Statements in this release that are forward-looking, such as features, capabilities and date of availability of Bid Portal, involve known and unknown risks and uncertainties, which may cause the Company's actual results in future periods to be materially different from any future performance that may be suggested in this release. The Company assumes no obligation to update any forward-looking statements contained in this release.
Copyright 2015 SYNNEX Corporation. All rights reserved. SYNNEX, the SYNNEX Logo, CONCENTRIX, CLOUDSOLV, RENEWSOLV, SERVICESOLV and all other SYNNEX company, product and services names and slogans are trademarks or registered trademarks of SYNNEX Corporation. SYNNEX, the SYNNEX Logo, and CONCENTRIX Reg. U.S. Pat. & Tm. Off. Other names and marks are the property of their respective owners.
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