Tech News
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SYNNEX Solves Customer Bid Management Issues With New Bid Portal in ECExpress
GREENVILLE, S.C., Oct. 1, 2015 (GLOBE NEWSWIRE) -- SYNNEX Inspire North American Conference -- SYNNEX Corporation (NYSE:SNX), a leading technology solutions company, is launching its new Bid Portal feature in ECExpress 7, the company's eCommerce tool. Bid Portal was created to harness the volume of bids resellers have to manage, making it easier for them to have visibility to the opportunities available to them so they do not miss a chance to respond to their customers and close deals.
What once was a manual follow-up process with multiple emails and phone calls is now managed through a single pane of glass. Bid Portal displays the list of manufacturers with which the reseller has bids in progress for their customers with the parts, pricing, and bid start and end dates. If the bid has expired, it no longer shows up in their queue. All resellers can view what bids are available and open to them, and then can place orders off those bids.
"SYNNEX enhanced its new ECExpress 7 online ordering tool so our customers can view and act on all their outstanding bid opportunities," said Peter Larocque, President, North American Technology Solutions, SYNNEX Corporation. "Our new Bid Portal gives them one-click access to their vendor and end-customer bid information, so they can pursue and close those bids much faster."
"Our customers are under a lot of pressure and are asked to do more with less. Bid Portal is a useful resource that can help my internal sales team be more efficient to respond quickly to our customers, which translates into increased productivity on both sides of the equation. For us, we spend less time chasing bids, and our customers get what they need in a timely fashion. It's a win-win," said Jim McArdle, President, North Shore Computer, Inc.
The Bid Portal release comes a few months after the launch of the newly enhanced, intuitively designed ECExpress 7 platform, which allows customers to check SYNNEX inventory and prices with a single click; confirm order status, product availability and shipping warehouse; access CLOUDSolv, RENEWSolv and SERVICESolv platforms; and manage vendor product promotions and multiple incentive programs from one location through PROMOCentral."
SYNNEX customers will have access to Bid Portal through ECExpress 7 in mid-October 2015.
About SYNNEX
SYNNEX Corporation (NYSE:SNX), a Fortune 500 corporation, is a leading business process services company, optimizing supply chains and providing outsourced services focused on customer relationship management. SYNNEX distributes a broad range of information technology systems and products, and also provides systems design and integration solutions. Concentrix, a wholly-owned subsidiary of SYNNEX Corporation, offers a portfolio of strategic solutions and end-to-end business services around customer engagement strategy, process optimization, technology innovation, front and back-office automation and business transformation to clients in ten identified industry verticals. Founded in 1980, SYNNEX Corporation operates in 25 countries around the world. Additional information about SYNNEX may be found online at www.synnex.com.
Safe Harbor Statement
Statements in this release that are forward-looking, such as features, capabilities and date of availability of Bid Portal, involve known and unknown risks and uncertainties, which may cause the Company's actual results in future periods to be materially different from any future performance that may be suggested in this release. The Company assumes no obligation to update any forward-looking statements contained in this release.
Copyright 2015 SYNNEX Corporation. All rights reserved. SYNNEX, the SYNNEX Logo, CONCENTRIX, CLOUDSOLV, RENEWSOLV, SERVICESOLV and all other SYNNEX company, product and services names and slogans are trademarks or registered trademarks of SYNNEX Corporation. SYNNEX, the SYNNEX Logo, and CONCENTRIX Reg. U.S. Pat. & Tm. Off. Other names and marks are the property of their respective owners.
SNX-GCONTACT: Media Contact: Amanda Long Hughes Agency amandal@hughes-agency.com 864-271-0718
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Insight to Acquire BlueMetal
TEMPE, Ariz., Oct. 1, 2015 (GLOBE NEWSWIRE) -- Insight Enterprises, Inc. (Nasdaq:NSIT) today announced the acquisition of BlueMetal, an interactive design and technology architecture firm based in the Boston area, with offices in Chicago and New York.
BlueMetal delivers strategic design, application development, business intelligence solutions and data visualization platforms. BlueMetal has expertise in financial services, healthcare, education, government and retail and generated revenue of approximately $25 million over the last twelve months.
"Insight continues to invest in strengthening our services capabilities that bring value to our clients' businesses," said Ken Lamneck, president and CEO, Insight Enterprises. "This relationship expands our geographic footprint and expertise in application design, mobility and business analytics, while also building on our unique position to bring richer solutions powered by Intelligent Technology™ to our clients."
"When BlueMetal was established five years ago, our team set a goal to design and deliver business and technology solutions for some of the most challenging issues facing clients," said Scott Jamison, CEO, BlueMetal. "Joining Insight, a leading global services and solutions provider, will enable us to grow our team and expand our expertise to clients around the world." Jamison joins Insight as VP of Services.
Analysts expect that by 2020, customers will manage up to 85% of their relationships with businesses without interacting with a human. This creates the business imperative to incorporate Intelligent Technology™ to manage the customer journey.
"BlueMetal's award-winning work in the area of application design, mobility and big data enable clients to empower their work forces and engage with customers in an increasingly mobile world," said Steve Dodenhoff, president, Insight U.S. "We are thrilled with the addition of the BlueMetal team."
For more information on Insight, visit http://www.insight.com/ or call 1.800.INSIGHT.
About Insight
From business and government organizations to healthcare and educational institutions, Insight empowers clients with "Intelligent Technology™" solutions to realize their goals. As a Fortune 500-ranked global provider of hardware, software, cloud and service solutions, our 5,400 teammates provide clients the guidance and expertise needed to select, implement and manage complex technology solutions to drive business outcomes. Through our world-class people, partnerships, services and delivery solutions, we help businesses run smarter. Discover more at insight.com. NSIT-M
About BlueMetal
Modern technology, craftsman quality. BlueMetal is an interactive design and technology architecture firm matching the most experienced consultants in the industry to the most challenging business and technical problems facing our clients. We seek to understand your business strategy and technical foundation to craft solutions that holistically blend architecture, innovation, creative design, and strategic vision to exactly meet your needs and ensure your success. BlueMetal is headquartered in Watertown, Massachusetts with offices in Chicago and New York.
CONTACT: HELEN JOHNSON (INVESTOR RELATIONS) Insight Enterprises, Inc. TEL. (480) 333.3234 EMAIL: HELEN.JOHNSON@INSIGHT.COM JOE MCGURK (MEDIA RELATIONS) Sloane Public Relations TEL. (212) 446.1874 EMAIL: JMCGURK@SLOANEPR.COM
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Highstreet IT Selects FORTRUST as Their Data Center Partner
DENVER, Oct. 01, 2015 (GLOBE NEWSWIRE) -- FORTRUST, a leading data center and colocation services provider, has won a contract with Highstreet IT, an enterprise class IT services provider, to support their rapidly expanding cloud services. Highstreet IT offers consulting, technology integration, and change management services for Oracle, SAP, and cloud solutions. They also offer a range of managed services from hosting and infrastructure management to application operations and software support for cloud solutions.
Highstreet IT is experiencing continued growth as an infrastructure and applications service provider, making a highly scalable data center a necessary requirement. By selecting FORTRUST, Highstreet IT has a partner with the capabilities to facilitate the delivery of world-class solutions and impeccable customer service.
“FORTRUST not only allows us to physically scale, but helps our business grow by providing outstanding customer support,” states Rich Bradley, Senior Vice President of Strategic Client Development at Highstreet IT. “Other providers were unable or unwilling to invest in that type of partnership.”
“We are proud to offer Highstreet IT the data center infrastructure, operations, and customer service that they and our other enterprise class IT solutions companies require,” said Josh Moody, FORTRUST’s Senior Vice President of Sales and Marketing. “We look forward to our partnership with Highstreet IT.”
About FORTRUST
FORTRUST is one of the most progressive high-availability data center services providers in North America, serving clients across the globe who depend on colocation services for a critical lifeline of their business. FORTRUST Denver is the largest data center in the region with over 300,000 square feet and 34 megawatts of data center capacity. FORTRUST offers agile, reliable, sustainable and secure raised floor and modular data center capacity for any-size enterprise supported by optimal power infrastructure and connectivity to safeguard mission-critical business services. In addition to the national headquarters in Denver, FORTRUST has data center locations in Phoenix, Arizona and Edison, New Jersey. www.ftdc.com
About Highstreet IT
Highstreet IT Solutions, LLC, an information technology (IT) services company, provides consulting, technology integration, and change management services for Oracle, SAP, and cloud solutions. It offers full lifecycle consulting support services, including implementations, upgrades, optimization, application assessments, software selection, IT strategy, project management, application management, and change management services for PeopleSoft, Oracle E-Business Suite, and SAP applications. The company also provides a range of managed services from hosting and infrastructure management through application operations and software support for cloud solutions. In addition, it resells a suite of Oracle software solutions. Highstreet IT Solutions, LLC was founded in 2011 and is based in Greenwood Village, Colorado. www.Highstreetit.com
CONTACT: Media Contact:Janna Millerjanna@redcompassco.com720.381.4159
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Symphony Health Solutions Announces IDV(R) (Integrated Dataverse)
HORSHAM, Pa., Oct. 1, 2015 (GLOBE NEWSWIRE) -- Symphony Health Solutions (SHS), a provider of high-value market research, analytics, and technology solutions for life sciences manufacturers, payers, and providers, today announced the availability of IDV® (Integrated Dataverse), an exciting new big data solution that provides market-leading coverage and insights to the drivers of pharmaceutical demand. This new HIPAA-compliant platform powers all SHS products and will be the exclusive data platform for the company as of January 2016. IDV is the result of substantial data and technology investments made by SHS to provide the most accurate and complete picture of the pharmaceutical market.
IDV® sits at the heart of SHS's broader strategy to transform the life sciences market through technology and innovation. As the foundation for all SHS data products, IDV® offers a complete picture of a given health event across prescriber, payer, and patient dimensions with analytics to answer key questions and facilitate critical commercial processes. Leveraging our new big data infrastructure and extensive healthcare data management capabilities, IDV® supports integration of clinical and other health-related data to support a more complete view of the financial and clinical decisions that drive the marketplace.
"We developed IDV® in response to the changing dynamics of the healthcare ecosystem. A one dimensional view of the market was no longer sufficient to answer the increasingly complex business questions our customers are asking," explained Don Otterbein, SVP Marketing & Product Management and GM, Consulting & Services. "With IDV, we enable our customers to better understand the patient journey and the clinical and financial decisions that impact their performance."
Combining SHS's vast claims resources and rich point-of-sale retail prescription data, IDV® is the industry's most complete and interconnected source of healthcare data. SHS utilizes payment processing systems to capture the full claims lifecycle and more accurately depict prescription activity. By connecting physician, pharmacy, anonymized patient, medical and hospital data, IDV® reveals real-world behaviors and illuminates increasingly complex therapy decisions. With true transaction-level integration across all dimensions, IDV® combines different facets of information, allowing a view of a single health event from many different angles in support of increasingly sophisticated insight-driven strategies and programs.
Access to IDV® is simple and efficient with delivery via Symphony HealthCloud™ and VantageTM Applications, the company's proprietary cloud-based platform and analytic solutions suites. IDV® is the new industry standard for an integrated, multi-dimensional big data platform delivered in flexible formats to meet every business need.
For more information about IDV®, view the info video or visit the SHS website at www.symphonyhealth.com.
About Symphony Health Solutions
Symphony Health Solutions is a leading provider of high-value data, analytics, technology solutions and actionable insights for healthcare and life sciences manufacturers, payers and providers. The company helps clients drive revenue growth and commercial effectiveness, while adapting to the transformation of the healthcare ecosystem, by integrating a broad set of patient, prescriber, payer and clinical data together with primary and secondary health research, analytics and consulting. Symphony delivers a comprehensive perspective on the real dynamics that drive business in the healthcare and life sciences markets. For more information, visit www.symphonyhealth.com.
CONTACT: For media information, please contact: Heather Varela, Symphony Health Solutions heather.varela@symphonyhealth.com +1 602.463.7838
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LabTech Software Offers Enterprise Mobility Management With IBM MobileFirst Protect
LabTech Software is now delivering affordable single-paned enterprise mobility services across cloud and mobile platforms
TAMPA, Fla., Oct. 1, 2015 (GLOBE NEWSWIRE) -- LabTech Software, the only powerful, robust-featured remote monitoring and management (RMM) platform developed by an IT service provider, for IT service providers, today announced it will begin offering IBM MobileFirst Protect (formerly MaaS360) for enterprise mobility management (EMM).
IBM MobileFirst Protect is a comprehensive enterprise mobility solution trusted by thousands of customers worldwide. MobileFirst Protect simplifies EMM with rapid deployment and comprehensive security that spans across users, devices, email, apps, and documents. It supports all major device types and operating systems including iOS, Android, and Windows. MobileFirst Protect is the only EMM solution to receive a Provisional Authorization to Operate (P-ATO) from the Federal Risk and Authorization Management Program (FedRAMP) Joint Authorization Board (JAB).
"With the rapid rise of BYOD, security, compliance and convenience continue to be of paramount importance for any MDM policy in today's modern connected world," said Matt Nachtrab, chief executive officer, LabTech Software. "It is our primary goal to provide IT service providers with a variety of solutions, empowering them to select the options that best suit their unique business needs. Our agreement with IBM allows us to offer a premium solution that not only supports all major operating systems, but provides robust functionality that many IT service providers are demanding."
LabTech Software partners will have access to cloud-based mobility lifecycle management that is affordable to any size IT business and includes a tailored security fit for industry verticals, including proactive and continuous compliance for retail, healthcare, financial services, manufacturing, education, and the public sector. LabTech Software is in the process of developing a one-of-a-kind integration that will enable a single-pane-of-glass for managing users, desktops, servers, virtual systems, network devices and mobile devices.
LabTech Software strives to extend the value of the LabTech RMM platform for its partners by aligning with industry-leading technology providers to offer cutting-edge solutions. Each new product offered is intended to leverage the power of automation and provides IT providers with more choices to suit their specific needs.
To learn more about how LabTech Software and IBM MobileFirst Protect can help improve your business, please visit: www.labtechsoftware.com/MobileFirstProtect
Follow LabTech Software
www.facebook.com/labtechsoftware
www.twitter.com/labtechsoftware
www.youtube.com/user/labtechsoftwareAbout LabTech Software
LabTech Software is the developer of the only remote monitoring and management (RMM) platform developed for IT service providers by IT service providers. Designed and developed by system administrators with years of experience in the IT services industry, LabTech's focus is to drive the power of IT automation. This affordable agent-based platform closely emulates what technicians do in the field by performing IT support and management tasks and processes remotely, efficiently and non-intrusively. LabTech is the most powerful, feature-rich and widely-sought RMM platform in the IT service provider space today. For more information please visit www.labtechsoftware.com or call 877-522-8323.
CONTACT: Amy Legere Greenough for LabTech Software alegere@greenough.biz 617.275.6517
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New Cloud-Based Software Platform Drives University Enrollment
Boston and NACAC, San Diego, Oct. 1, 2015 (GLOBE NEWSWIRE) -- Universities looking to increase their enrollment rates now have VisitDays, an online platform that automates the process of engaging the entire campus community in the recruitment and enrollment of new students. With the widespread launch of VisitDays Mobi, the first in a suite of offerings from the VisitDays platform, the company is bringing the power of its software to the campus visit process.
VisitDays Mobi automates and streamlines the scheduling of campus visits by prospective students. It brings the entire campus community into the process, including faculty, current students and administrators by connecting them with the visiting students before, during and after the visit.
Universities that were selected to participate in the initial release of VisitDays Mobi have seen a 30 percent increase in campus visits in the first year.
"In the competitive world of college admissions, the first visit is the gateway to the single greatest asset that universities have in their arsenal - the campus and the faculty and students who make up the school community," said Sujoy Roy, CEO, VisitDays. "VisitDays uses powerful technology that streamlines the process for both students and staff to help schools stand out against the competition."
VisitDays Mobi makes it easy for prospects and their parents to schedule a tour online, including via mobile devices, while providing schools with powerful scheduling and analytics tools that help admissions teams maximize their recruiting efforts and connect prospective students directly with the relevant members of the campus community.
"VisitDays is a game changer and VisitDays' Mobi has been a critical tool for me. It has effectively enabled me to bring rich analytics and a strategic direction to my institution's senior leadership," said Tony Jackson, Director of Engineering Recruitment, University of Kentucky. "And the students love it because it is exactly where they are: on their mobile devices, with a clean, fast, easy-to-use interface. "
Key features of VisitDays' Mobi include:
Simple Scheduling & Automated Communications
Prospective students register for campus visits through the university website, powered by VisitDays Mobi, immediately matching them to a specific tour guide. As soon as the student registers they receive opt-in text reminders from the school about the visit, including a check-in reminder minutes before arrival.Insights That Matter
VisitDays keeps tracks all student engagements for the university admissions team and provides day-to-day operational reporting so they know who will be visiting campus. Robust macro-level analytics are also built into the platform.Team Management
VisitDays helps manage the admissions staff, tour guides, faculty financial aid officers and marketing staff, including calendars and notifications about specific visit assignments."I've had the pleasure of working with VisitDays at two different institutions. We are thrilled with the impact it has made in allowing us to exceed our very aggressive enrollment goals by 30%," said Reggie Hill, Assistant Vice President of Enrollment, Saint Leo University. "Their team has made integration with our CRM smooth and efficient and provides top-notch support."
VisitDays is demonstrating its products in Booth # 215 at the National Association for College Admission Counseling (NACAC) National Conference, October 1-3, 2015, in San Diego, Calif.
About VisitDays
VisitDaysis a cloud-based platform that connects campus communities with prospective students, streamlining the process for both students and administrators.CONTACT: Bill Baker visitdays@bakercg.com 860.350.9100
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Rapid7 Introduces Nexpose 6.0 With Adaptive Security
BOSTON, Oct. 1, 2015 (GLOBE NEWSWIRE) -- Rapid7, Inc. (NASDAQ:RPD), a leading provider of security data and analytics solutions, today announced the release of Nexpose 6.0 featuring Adaptive Security, a new capability that will help organizations respond more effectively to evolving security risks. The enhanced solution for Threat Exposure Management delivers prioritized insight into changes on your network and the impact of newly discovered vulnerabilities, quickly identifying critical threats with guidance for fast remediation.
Adaptive Security dynamically collects and analyzes security data, providing attack surface visibility with risk assessment. By focusing on important network changes, Adaptive Security helps IT security professionals better identify and understand their risk, and take action when necessary. Adaptive Security automatically identifies and assesses vulnerabilities and exposures when new assets join the network and when assets rejoin the network. Additionally, Adaptive Security will quickly analyze your security data to provide visibility into and show the potential impact of newly identified vulnerabilities.
Adaptive Security delivers the benefits of continuous monitoring without the noise of unfiltered alerts or the network performance tax of continuous scanning. Further, Adaptive Security automated actions are simple for customers to create because they require no coding and are flexible, so they can better meet specific user needs.
"Security teams are struggling to stay ahead of changes in their environments and the threat landscape while managing the noise that comes with traditional, continuous monitoring solutions. Adaptive Security cuts through the clutter and puts control back into the hands of IT security professionals," said Lee Weiner, senior vice president of products and engineering at Rapid7. "This level of ongoing awareness and visibility means that significant risks are quickly evaluated and teams are empowered to take action when necessary."
Nexpose 6.0 also extends IT security teams' ability to assess their attack surface by integrating data from Project Sonar – a research project from Rapid7 Labs that scans the internet every week for any external facing IP addresses associated with a given domain. The Sonar integration allows teams to discover internet accessible assets they may not have been aware of otherwise.
Better Understand the Risk Exposure from New Vulnerabilities
In 2014, three major vulnerabilities, Heartbleed, Shellshock, and Poodle, left organizations of all sizes and stages of security maturity open to attacks from cyber criminals. Adaptive Security automatically scans for critical threats, like those mentioned above, and measures risk exposure against emerging vulnerabilities, providing context and prioritization with Nexpose RealRisk and RealContext.
"Nexpose Adaptive Security allows me to understand my organization's exposure to threats, including newly discovered vulnerabilities, without having to initiate an assessment," said Billy Lewis, director of information technology at State Garden. "As soon as a new vulnerability is discovered, I have a report detailing my risk – that's very powerful."
The New Nexpose Experience
With a newly streamlined navigation and an easy to use interface, Nexpose can improve security professionals' productivity by extending security team resources. Easy navigation, built-in automation, and the ability to tune Nexpose to your IT environment mean security staff spends less time in the technology and more time acting on the recommendations and making an impact. The improved user experience for Nexpose is part of an ongoing commitment from Rapid7 to make security software easy to use and learn, helping lean teams achieve greater productivity.
Nexpose 6.0 will be available in October of 2015, and will also be localized into Korean, Simplified Chinese, and Japanese.
For detailed system requirements, price quotes, and additional information visit https://www.rapid7.com/products/nexpose/ or call Rapid7 at + 1 617 247 1717.
About Rapid7 Nexpose
Rapid7 Nexpose is a Threat Exposure Management solution that dynamically collects data and analyzes risk across vulnerabilities, configurations, and controls, from the endpoint to the cloud. Nexpose is engineered to enable IT security teams to identify, assess and respond to critical change as it happens with Adaptive Security. Users can more efficiently manage risk found in operating systems, third-party software, Web applications, browsers and databases all in one solution with over 68,000 vulnerabilities and 163,000 vulnerability checks. The unique integration with Rapid7's Metasploit, RealRisk score, and contextual business intelligence make Nexpose a Threat Exposure Management solution that prioritizes remediation and helps reduce risk. Its user interface, and smart analytics—such as the Top 25 Remediation report and custom reporting—allow security teams to communicate risk and remediation more effectively. Nexpose could be used to improve a company's overall risk posture to better comply with regulations, including security requirements for PCI, CIS, HIPAA, HITECH Act, FISMA (including SCAP Compliance), Sarbanes-Oxley (SOX), and NERC CIP. Nexpose, as a core component of Rapid7's Security Data and Analytics platform, promotes an active, analytics-driven approach to cyber security.
About Rapid7
Rapid7 is a leading provider of security data and analytics solutions that enable organizations to implement an active, analytics-driven approach to cyber security. We combine our extensive experience in security data and analytics and deep insight into attacker behaviors and techniques to make sense of the wealth of data available to organizations about their IT environments and users. Our solutions empower organizations to prevent attacks by providing visibility into vulnerabilities and to rapidly detect compromises, respond to breaches, and correct the underlying causes of attacks. Rapid7 is trusted by more than 4,150 organizations across 90 countries, including 34% of the Fortune 1000. To learn more about Rapid7 or get involved in our threat research, visit www.rapid7.com.
CONTACT: Press Contact: Rachel Adam Rapid7, Senior PR Manager press@rapid7.com +1 (857) 415-4443
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Web Marketing Association Honors Bridgeline With Four WebAwards
BURLINGTON, Mass., Oct. 1, 2015 (GLOBE NEWSWIRE) -- Bridgeline Digital, Inc. (NASDAQ:BLIN), The Digital Engagement Company™, today announced that the Web Marketing Association has honored four iAPPS-powered websites with Outstanding Achievement awards in the prestigious 2015 WebAwards.
The Franklin Square Capital Partners website won in both the Financial Services and Investment categories, ESL Federal Credit Union was recognized in the Credit Union and Financial Services categories and the American Psychiatric Association Publishing Website took home awards in the Associations and Publishing categories. YSI Inc. was recognized as the 'Best Biotechnology Website' in the competition.
Now in its 17th year, the WebAwards is the longest running annual website award competition. "The bar continues to be raised in terms of website development trends in the online marketing community," said William Rice, President of the Web Marketing Association. "Website design is constantly evolving to better meet the needs of the online audiences. This year, the WebAwards competition received remarkable entries from around the world that show impressive creativity and functionality."
All four award-winning websites boast a compelling design built using responsive technology to deliver relevant experiences based on the visitor's device. The sites, built with Bridgeline's user-centered design process, have all seen strong improvements in their original goals – from increased organic traffic to improved visitor retention.
"It is always an honor to be recognized side-by-side with our amazing customers," Thomas Massie, CEO at Bridgeline said. "With iAPPS at the core of these websites, these awards are the first of what I'm sure will be many accolades to come for these stellar sites."
About the Web Marketing Association
The Web Marketing Association is the producer of the WebAward Competition, and was founded in 1997 to help set the standard for Internet Marketing and development. Staffed by volunteers, the organization is made up of Internet marketing, online advertising, PR, and top web site design professionals who share an interest in improving the overall quality of online advertising, internet marketing, and website promotion. The WebAward program is the longest running annual website award competition dedicated to naming the best Web sites in 96 industries, while setting the standard of excellence for all website development.
About Bridgeline Digital
Bridgeline Digital, The Digital Engagement Company™, enables its customers to maximize the performance of their mission critical websites, intranets, and online stores. Bridgeline's iAPPS platform deeply integrates Web Content Management, eCommerce, eMarketing, Social Media management, and Web Analytics to help marketers deliver online experiences that attract, engage and convert their customers across all digital channels. Bridgeline provides end-to-end Digital Engagement solutions and boasts an award-winning team of interactive services professionals. Headquartered in Burlington, Mass., with nine additional locations throughout the United States and a .NET development center in Bangalore, India. Bridgeline has thousands of quality customers that range from small- and medium-sized organizations to Fortune 1000 companies. To learn more, please visit www.bridgeline.com or call (800) 603-9936.
CONTACT: Becki Dilworth Senior Vice President of Marketing Bridgeline Digital, Inc. 303.785.3858 bdilworth@bridgeline.com
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UBIC Launches "Lit i View AI Sukedachi Samurai" Business Data Analysis Services
Identifies Opportunities and Risks Hidden in Business Communications
Provides a Wide Range of Applications, including Sales Support, Project Management, Personnel Affairs Management and Customer Support
NEW YORK, Oct. 1, 2015 (GLOBE NEWSWIRE) -- UBIC, Inc. (Nasdaq:UBIC) (TSE:2158) ("UBIC" or "the Company"), a leading provider of international litigation support and big-data analysis services, today announced that it will start providing "Lit i View AI Sukedachi Samurai" on October 1. This is a business data analysis support system that identifies potential opportunities and risks through AI-based analysis of corporate electronic data, including business emails and business reports.
Lit i View AI Sukedachi Samurai helps users recognize business opportunities and mitigate risks by identifying clues in email messages from customers. For example, the system may be programmed to identify texts containing sentences that may indicate customers' implicit wishes, such as the hope for a salesperson to visit.
The procedures for using the system are as follows:
- Information known as teaching data, which is classified by whether risk or opportunity identification is necessary based on customers' experiences and an organization's tacit knowledge, is fed into Lit i View AI Sukedachi Samurai.
- Electronic data that users want to have analyzed, including emails and business reports, are imported from their mail and file servers into Lit i View AI Sukedachi Samurai, which is installed in UBIC's Intelligence Cloud.
- The imported electronic data is analyzed and scores are assigned to messages and even particular sentences or phrases in accordance with their relevance based on the provided teaching data, displaying their relative rankings in terms of relevance.
- The system may be programmed so as to automatically alert users when messages or reports with a higher score than the prescribed level has been identified or to provide detailed information concerning messages or reports that receive high scores.
- The system compiles statistical and analytical reports concerning the detection and prediction of potential opportunities and risks.
Other characteristics of Lit i View AI Sukedachi Samurai are as follows:
- Feedback mechanism allows continuous improvement of the AI capabilities
It is possible to improve the opportunity and risk identification accuracy of the system's AI capabilities by giving the system feedback concerning the analysis results.
- Investigation of information transmission routes enables identification of relevant parties' personal relationship networks
The Central Linkage function of Lit i View AI Sukedachi Samurai displays a chart of the relationships between people recognized as "subject to in-depth investigation" and other people in an organization based on data concerning who sent emails to whom and who is copied on the correspondence. This function makes it possible to identify cases where persons who should have received certain information did not and cases where persons received certain information that they should not have.
- Versatile reporting function
In addition to assigning scores to electronic data on a case-by-case basis, Lit i View AI Sukedachi Samurai reports on the number of messages or reports containing identified risks on a division-by-division basis and on an employee-by-employee basis, as well as time-sequential changes in the number. Managers can thus recognize general trends without looking at individual messages. In additional to finding potential problems and averting risks, Lit i View AI Sukedachi Samurai can also be used for various other purposes such as identifying prospective customers and detecting factors obstructing sales activities. Sharing of information across business divisions can help companies to better identify problems and measure results.
- Future collaboration with external systems through the provision of application program interface ("API")
In the future, the Company plans to enable Lit i View AI Sukedachi Samurai to collaborate with external systems through the provision of an API. UBIC also plans to enable collaboration with the report output and analysis functions developed by sales agents.
Email has now replaced the telephone as the main medium of business communication. This situation has made it more difficult for business division managers to keep track of communications between employees and customers, and to monitor email messages thoroughly. Furthermore, the popularity of internal email communication has reduced the amount of verbal communication among employees.
Lit i View AI Sukedachi Samurai has been developed as a system to support the Company's clients by detecting potential business opportunities and risks in a timely manner. UBIC will promote "practical AI", which solves challenges and reduces the burden on users by feeding company-specific empirical data into AI systems, including people's tacit knowledge and intuitions.
About UBIC, Inc.
UBIC, Inc. (Nasdaq:UBIC) (TSE:2158) supports the analysis of big data based on behavior informatics by utilizing its technology, "VIRTUAL DATA SCIENTIST" or VDS. UBIC's VDS technology is driven by UBIC AI based on knowledge acquired through its litigation support services. The VDS incorporates experts' tacit knowledge, including their experiences and intuitions, and utilizes that knowledge for big data analysis. UBIC continues to expand its business operations by applying VDS to new fields such as healthcare and marketing.
UBIC was founded in 2003 as a provider of e-discovery and international litigation support services. These services include the preservation, investigation and analysis of evidence materials contained in electronic data, and computer forensic investigation. UBIC provides e-discovery and litigation support by making full use of its data analysis platform, "Lit i View®", and its Predictive Coding technology adapted to Asian languages.
For more information about UBIC, contact usinfo@ubicna.com or visit http://www.ubic-global.com.
Safe Harbor Statement
This announcement contains forward-looking statements. These forward-looking statements are made under the "safe harbor" provisions of the U.S. Private Securities Litigation Reform Act of 1995. These statements can be identified by terminology such as "will," "expects," "anticipates," "future," "intends," "plans," "believes," "estimates" and similar statements. Among other things, the amount of data that UBIC expects to manage this year and the potential uses for UBIC's new service in intellectual property-related litigation, contain forward-looking statements. UBIC may also make written or oral forward-looking statements in its reports filed with, or furnished to, the U.S. Securities and Exchange Commission, in its annual reports to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including statements about UBIC's beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: UBIC's goals and strategies; UBIC's expansion plans; the expected growth of the data center services market; expectations regarding demand for, and market acceptance of, UBIC's services; UBIC's expectations regarding keeping and strengthening its relationships with customers; UBIC's plans to invest in research and development to enhance its solution and service offerings; and general economic and business conditions in the regions where UBIC provides solutions and services. Further information regarding these and other risks is included in UBIC's reports filed with, or furnished to the Securities and Exchange Commission. UBIC does not undertake any obligation to update any forward-looking statement, except as required under applicable law. All information provided in this press release and in the attachments is as of the date of this press release, and UBIC undertakes no duty to update such information, except as required under applicable law.
CONTACT: UBIC Global PR UBIC North America, Inc. Tel: (212) 924-8242 global_pr@ubic.co.jp
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More Than Half a Million Healthcare Workers Worldwide Now Use Vocera Solutions in Over 1,000 Healthcare Facilities
SAN JOSE, Calif., Oct. 1, 2015 (GLOBE NEWSWIRE) -- Vocera Communications (NYSE:VCRA), the leading mobile healthcare communications company, today announced several significant milestones, highlighting new insights into the company's continued growth and impact on mission critical environments like hospitals.
According to recent customer analysis, more than half a million healthcare workers worldwide use Vocera solutions to connect, communicate and collaborate. The report also reveals that over 600 million voice conversations were enabled by the Vocera Badge last year. The Vocera Badge, a wearable voice-controlled device, is among the company's portfolio of communication solutions that enable team members to instantly reach the right person, in the right place, at the right time, on the right device, with the right information.
Additional facts:
- More than 1,300 customer facilities worldwide use Vocera solutions, including over 1,000 healthcare facilities
- Vocera solutions are used by workers in 11 different countries
- More than 700,000 Vocera Badges have been sold since the product launched in 2002
Vocera's solutions enable delivery of critical alerts, based on clinical integrations with nurse call systems, physiological monitors and electronic health records, resulting in more than 250 million secure alerts and text messages delivered last year.
"These numbers speak volumes about the importance of the complete end-to-end communication solutions we provide for our customers," said Brent Lang, president and CEO of Vocera Communications. "Vocera is the clear industry leader, as more and more healthcare providers around the world depend on our technologies to facilitate their enterprise-wide patient care communication needs."
About Vocera
Vocera Communications, Inc. is the leading healthcare communications company. Vocera provides enterprise-class communication solutions that help care teams collaborate more efficiently by delivering the right information, to the right person, on the right device, at the right time, anywhere. Vocera solutions are installed in more than 1,300 organizations worldwide, improving quality, efficiency, safety and outcomes. Via the company's research collaborative, the Experience Innovation Network, Vocera also drives thought leadership for the healthcare industry and new standards in care delivery to elevate patient, family, nurse and physician experiences. Vocera is headquartered in San Jose, California, with offices in San Francisco, Tennessee, Canada, India, United Arab Emirates, and the United Kingdom. For more information, visit www.vocera.com and @VoceraComm on Twitter.
The Vocera logo is a trademark of Vocera Communications, Inc. Vocera® is a trademark of Vocera Communications, Inc. registered in the United States and other jurisdictions.
CONTACT: Amanda Breeding Edelman 415-229-7649 VoceraTeam@edelman.com
