Tech News
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Telefonica Argentina Selects an Amdocs Big Data Solution to Optimize Data Management and Speed Decision-Making
Telefónica expands relationship with Amdocs in data management domain; operational data store provides actionable business insights to proactively manage and offer a better customer experience
ST. LOUIS , Nov. 10, 2015 (GLOBE NEWSWIRE) -- Amdocs (NASDAQ:DOX), the leading provider of customer experience solutions, today announced that Telefónica, one of the world's leading service providers with more than 329 million customers across Latin America and Europe, has selected the Amdocs operational data store solution for its operations in Argentina in order to collect, store and gain actionable business insights from their data assets. Today's announcement illustrates the widening cooperation between Telefónica and Amdocs in the data management domain, following the previous announcement of Telefónica's decision to deploy an Amdocs operational data store at its operations in Chile and Peru.
Amdocs will implement an operational data store for Telefónica Argentina that aggregates data from numerous multi-vendor operational sources including billing, ordering, customer management, enterprise product catalog, as well as inventory management, workforce management and network trouble ticketing. Using the communications-specific Amdocs Logical Data Model (aLDM), the data store simplifies the costly and complex task of mapping the source data in Telefónica's operational systems, to provide one holistic view of the customer across Telefónica Argentina's wireless and wireline lines of business, as well as a common data dictionary and integration with Telefónica's enterprise data warehouse through a single gateway.
The data store gives Telefónica the ability to produce on-demand a range of operational reports and dashboards, including a range of prepackaged designs for communications-specific best practice reports, to drive faster and more informed decision-making.
"By ensuring our business has access to critical reports and dashboards from day one of the new systems going live, this data initiative with Amdocs will allow us to proactively manage and offer a better customer experience," said Luciana Barrera, CIO of Telefónica Argentina. "This project supports our current transformation initiative in Argentina and is a key element to differentiate Telefónica by ensuring a consistent and personalized omni-channel and digital customer experience."
"This operational data store, pulling in data from a broad range of operational sources, will accelerate business value for Telefónica Argentina by enabling it to rapidly extract, aggregate and process data, thus gaining deep insight into its customers and their experience," said Manuel Zepeda, division president for the Caribbean and Latin America region at Amdocs. "In The New World of Customer Experience – today's era defined by rising customer expectations, rapid technology advancements and intensified competition – service providers understand that they must evolve to become even more data-driven in order to deliver a differentiating customer experience that is based on personalized and contextualized customer interactions."
Today's announcement follows the previously announced transformation to modernize Telefónica's business support systems in Argentina and enable a differentiated omni-channel and digital customer experience by allowing its wireline subscribers to move seamlessly between all customer interaction channels, whether self-service or agent assisted, via the Web, call center or at the retail store.
Supporting Resources
- Read more about Amdocs' big data analytics portfolio
- Learn more about Amdocs CES solutions
- Keep up with Amdocs news by visiting the company's website
- Subscribe to Amdocs' RSS Feed and follow us on Twitter, Facebook, Google+, LinkedIn and YouTube
About Telefónica
Telefónica is one of the largest telecommunications companies in the world in terms of market capitalization and number of customers. With its best in class mobile, fixed and broadband networks, and innovative portfolio of digital solutions, Telefónica is transforming itself into a 'Digital Telco', a company that will be even better placed to meet the needs of its customers and capture new revenue growth. More information is available at www.telefonica.com.
About Amdocs
Amdocs is the market leader in customer experience software solutions and services for the world's largest communications, entertainment and media service providers. Its portfolio powers The New World of Customer Experience™, where a wide array of innovative and personalized services are delivered seamlessly to end users, regardless of device or network. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control and optimization, coupled with professional and managed services, have accelerated business value for its customers by streamlining complex operating environments, reducing costs and speeding time to market for new products and services. Amdocs and its more than 24,000 employees serve customers in over 90 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.6 billion in fiscal 2015.
Amdocs: Embrace Challenge, Experience Success.
For more information, visit Amdocs at www.amdocs.com.
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2014 filed on December 8, 2014 and our quarterly 6-K form furnished on February 9, May 11 and August 10, 2015.
CONTACT: Media Contact: Sara Preto Fusion PR for Amdocs Tel: +1-212-651-4214 E-Mail: sara.preto@fusionpr.com
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M1 Singapore Deploys an Amdocs Convergent Billing Solution to Provide Enhanced Customer Experience
ST. LOUIS, Nov. 10, 2015 (GLOBE NEWSWIRE) -- Amdocs (NASDAQ:DOX), the leading provider of customer experience solutions, today announced that M1 Limited has successfully deployed a convergent billing solution based on the Comverse technology acquired by Amdocs, which will now support M1 as a new Amdocs customer.
The solution, now in service, provides M1's postpaid billing with a wide range of capabilities, including improved flexibility in tariff, contract configuration and batch payment processing. At the same time, the solution has seen a twofold improvement1 in M1's rating and billing cycle time, a key metric that translates into faster, more efficient operations.
"We are seeing improved call rating and billing performance as a result of our new system, and that means increased productivity," said Alan Goh, chief information officer at M1.
"Amdocs has worked closely with M1 to roll out the solution smoothly and we welcome M1 as a new Amdocs customer, along with the opportunity to work with them to deliver exciting new services while accelerating business value," said Eric Updyke, group president of Systems Integration and Operations at Amdocs.
1Performance results provided by M1 Singapore.
Supporting Resources
- Read more on the Amdocs CES portfolio
- Keep up with Amdocs news by visiting the company's website
- Subscribe to Amdocs' RSS Feed and follow us on Twitter, Facebook, Google+, LinkedIn and YouTube
About M1
M1 is Singapore's most vibrant and dynamic communications company, providing mobile and fixed services to over 2 million customers. Since the launch of commercial services in 1997, M1 has achieved many firsts, including the first operator to offer nationwide 4G service, as well as ultra high-speed fixed broadband, fixed voice and other services on the Next Generation Nationwide Broadband Network (NGNBN). With a continual focus on network quality, customer service, value and innovation, M1 links anyone and anything; anytime, anywhere. For more information, visit www.m1.com.sg.About Amdocs
Amdocs is the market leader in customer experience software solutions and services for the world's largest communications, entertainment and media service providers. Its portfolio powers The New World of Customer Experience™, where a wide array of innovative and personalized services are delivered seamlessly to end users, regardless of device or network. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control and optimization, coupled with professional and managed services, have accelerated business value for its customers by streamlining complex operating environments, reducing costs and speeding time to market for new products and services. Amdocs and its more than 24,000 employees serve customers in over 90 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.6 billion in fiscal 2015.
Amdocs: Embrace Challenge, Experience Success.
For more information, visit Amdocs at www.amdocs.com.
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2014 filed on December 8, 2014 and our quarterly 6-K form furnished on February 9, May 11 and August 10, 2015.
CONTACT: Media Contact: Sara Preto Fusion PR for Amdocs Tel: +1-212-651-4214 E-Mail: sara.preto@fusionpr.com
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Brazil's Oi Upgrades Its Amdocs Business Support Solution, Based on Comverse, to Deliver New Services and Support Growth
ST. LOUIS, Nov. 10, 2015 (GLOBE NEWSWIRE) -- Amdocs (NASDAQ:DOX), the leading provider of customer experience solutions, today announced that Oi, a leading Brazilian service provider with 73 million customers across multiple lines of business has upgraded its Amdocs business support system (BSS), based on Comverse Kenan technology, to deliver new services, reduce costs and support its growing customer base. Amdocs recently announced the acquisition of a substantial majority of Comverse's BSS assets and with the acquisition complete, Amdocs will now assume responsibility for all aspects of Oi's BSS systems.
Oi offers landline telephony, mobile telephony, broadband Internet access, pay TV and the country's largest Wi-Fi network for its consumer and corporate customers. Oi relies on its BSS to support its growth strategies by enabling the company to offer any combination of communications services, media content, data services and new lines of business with customer care, order fulfillment and billing – delivering exciting new services in a personalized, contextualized manner, while achieving accelerated business value through optimized processes and reduced costs.
Oi benefits from a modern, future-proofed BSS environment that helps the company reduce costs, while focusing on quality improvements to support its growing business. The latest Kenan advancements are streamlined, efficient and designed specifically to deliver valuable performance increases in key areas including billing cycle, rating and more. Comverse's expert services team worked closely with Oi's teams to perform all aspects of the upgrade and drive project success ahead of schedule and committed expectations.
"As one of Brazil's leading communications service providers, Oi sought a modernized BSS solution that would support the company in the future and enable it to lead in The New World of Customer Experience – today's era defined by rising customer expectations, rapid technology advancements and intensified competition," said Manuel Zepeda, president for the Caribbean and Latin America region at Amdocs. "Building on the successful partnership between Oi and Comverse, Amdocs looks forward to strengthening and expanding our relationship with Oi to help them continue to sharpen their competitive edge by delivering an unparalleled customer experience in the Brazilian marketplace."
Supporting Resources
- Keep up with Amdocs news by visiting the company's website
- Subscribe to Amdocs' RSS Feed and follow us on Twitter, Facebook, Google+, LinkedIn and YouTube
About Oi
Oi, a convergent service pioneer in Brazil, offers local and long-distance landline telephony, mobile telephony, broadband internet access, pay TV and the country's largest wi-fi network. Oi has a nationwide presence and the greatest network penetration, reaching even the most remote regions of the country. In June 2015, the company had 73 million revenue generating units (RGUs), 48 million of which in the Personal Mobility segment, 17 million in the Residential segment and 7.8 million in the SME/Corporate segment. Oi was included in the Exchange's Carbon Efficient Index (ICO2) for the fifth consecutive year and has been part of the Dow Jones Sustainability Emerging Markets Index since 2013. Through its social responsibility institute Oi Futuro, Oi supports projects in the educational, sustainability, sporting and cultural areas through incentive laws, with the aim of democratizing access to knowledge in order to promote and accelerate human development. Oi is one of Brazil's leading cultural sponsors and creates opportunities for projects in all regions of the country. For further information, please go to: www.oi.com.br, www.oi.com.br/ri and www.oifuturo.org.br.
About Amdocs
Amdocs is the market leader in customer experience software solutions and services for the world's largest communications, entertainment and media service providers. Its portfolio powers The New World of Customer Experience™, where a wide array of innovative and personalized services are delivered seamlessly to end users, regardless of device or network. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control and optimization, coupled with professional and managed services, have accelerated business value for its customers by streamlining complex operating environments, reducing costs and speeding time to market for new products and services. Amdocs and its more than 24,000 employees serve customers in over 90 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.6 billion in fiscal 2015.
Amdocs: Embrace Challenge, Experience Success.
For more information, visit Amdocs at www.amdocs.com.
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2014 filed on December 8, 2014 and our quarterly 6-K form furnished on February 9, May 11 and August 10, 2015.
CONTACT: Media Contact: Sara Preto Fusion PR for Amdocs Tel: +1-212-651-4214 E-Mail: sara.preto@fusionpr.com
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Amdocs Opens New Development and Operations Center in Guadalajara, Mexico
ST. LOUIS, Nov. 10, 2015 (GLOBE NEWSWIRE) -- Amdocs (NASDAQ:DOX), the leading provider of customer experience solutions, today announced a new development and operations center in Guadalajara, Mexico to support its growing business and customers in Mexico and across Latin and North America.
The Amdocs Guadalajara center offers a full range of services in a managed services model, including systems integration, application development, operation and maintenance, testing and training. The facility joins Amdocs' other development centers in South America, such as in Sao Carlos, Brazil, and will create new jobs in the area.
"Opening this new center underscores Amdocs' commitment to Mexico and Latin America, where we see new opportunities as service providers respond to the demand for new communications services while ensuring an optimal customer experience," said Manuel Zepeda, division president for the Caribbean and Latin America region at Amdocs. "We selected the Guadalajara location for several reasons: a high-quality educational system with a highly trained workforce, an established ecosystem of technology companies that ensures we'll have all the support and services we need, and easy travel accessibility from Latin America and the U.S."
Amdocs maintains a global network of development and operations centers, providing its service provider customers around the world with comprehensive 24x7 support all year long to ensure their more than 650 million subscribers receive the best customer experience available. Amdocs offers new employees multiple career opportunities and the opportunity to use the most advanced methodologies, as part of a global company at the forefront of industry innovation that offers the most comprehensive set of customer experience solutions in the communications space, spanning business and operational support systems and network optimization products and services.
Supporting Resources
- Keep up with Amdocs news by visiting the company's website
- Subscribe to Amdocs' RSS Feed and follow us on Twitter, Facebook, Google+, LinkedIn and YouTube
About Amdocs
Amdocs is the market leader in customer experience software solutions and services for the world's largest communications, entertainment and media service providers. Its portfolio powers The New World of Customer Experience™, where a wide array of innovative and personalized services are delivered seamlessly to end users, regardless of device or network. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control and optimization, coupled with professional and managed services, have accelerated business value for its customers by streamlining complex operating environments, reducing costs and speeding time to market for new products and services. Amdocs and its more than 24,000 employees serve customers in over 90 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.6 billion in fiscal 2015.
Amdocs: Embrace Challenge, Experience Success.
For more information, visit Amdocs at www.amdocs.com.
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2014 filed on December 8, 2014 and our quarterly 6-K form furnished on February 9, May 11 and August 10, 2015.
CONTACT: Media Contact: Sara Preto Fusion PR for Amdocs Tel: +1-212-651-4214 E-Mail: sara.preto@fusionpr.com
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Amdocs Extends Relationship With Bell Canada for Additional Five Years Through 2022
ST. LOUIS, Nov. 10, 2015 (GLOBE NEWSWIRE) -- Amdocs (NASDAQ:DOX), the leading provider of customer experience solutions, today announced it will extend its managed services and related professional services relationship with Bell Canada to deliver, enhance and maintain its business support systems across the organization for an additional five years through 2022.
"Amdocs has provided high-quality billing solutions and world-class operational support to Bell over the years. We look forward to building on our longstanding relationship to further enhance Bell's efficient delivery of the best customer experience possible," said Mike Cole, Executive Vice President and Chief Information Officer at Bell Canada.
"The extension of the managed services and professional services arrangement reinforces the long-standing excellence in operations and service delivery that is the cornerstone of our relationship with Bell Canada," said Helen Wilde, president for the North American region at Amdocs. "Today's agreement further validates Amdocs' unique business model, which combines products, services and industry expertise to help our customers embrace the challenges and experience success in The New World of Customer Experience, an era defined by rising customer expectations, rapid technology advancements and intensified competition."
Supporting Resources
- Learn more about Amdocs CES solutions and Managed Services.
- Keep up with Amdocs news by visiting the company's website
- Subscribe to Amdocs' RSS Feed and follow us on Twitter, Facebook, Google+, LinkedIn and YouTube
About Amdocs
Amdocs is the market leader in customer experience software solutions and services for the world's largest communications, entertainment and media service providers. Its portfolio powers The New World of Customer Experience™, where a wide array of innovative and personalized services are delivered seamlessly to end users, regardless of device or network. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control and optimization, coupled with professional and managed services, have accelerated business value for its customers by streamlining complex operating environments, reducing costs and speeding time to market for new products and services. Amdocs and its more than 24,000 employees serve customers in over 90 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.6 billion in fiscal 2015.
Amdocs: Embrace Challenge, Experience Success.
For more information, visit Amdocs at www.amdocs.com.
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2014 filed on December 8, 2014 and our quarterly 6-K form furnished on February 9, May 11 and August 10, 2015.
CONTACT: Media Contact: Sara Preto Fusion PR for Amdocs Tel: +1-212-651-4214 E-Mail: sara.preto@fusionpr.com
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Singtel Group Selects Amdocs for Digital Transformation in Singapore and Australia
ST. LOUIS and SINGAPORE, Nov. 10, 2015 (GLOBE NEWSWIRE) -- Amdocs (NASDAQ:DOX), the leading provider of customer experience solutions, today announced that it has been selected by Singtel, Asia's leading communications group, for a new business transformation project targeted to replace various legacy and third-party systems with a new, online, self-service and commerce platform that will enable Singtel to offer an improved and differentiated digital service experience to customers in its key markets of Singapore and Australia.
Amdocs was selected as a systems integrator to deliver an integrated platform based on the Amdocs Digital Care and Commerce solution. The solution builds on the company's latest CES 9.3 portfolio release and incorporates several leading third-party solutions, including the latest Web technologies in the areas of content management and delivery, cloud services, analytics, social media integration and search. Amdocs will also deliver testing services including performance and security testing to support the rollout, as well as ongoing application maintenance and support under a multi-year services agreement.
"Whether in person, over the phone or online, we want to make sure that every interaction with our customers is seamless and effortless," said Wu Choy Peng, Group Chief Information Officer, Singtel. "Amdocs is helping us to achieve this vision on the digital front. Its Digital Care and Commerce platform provides a holistic view of all interactions. This would help us to offer our customers a consistent and personalized experience with seamless handover between devices and channels."
"We are proud of Singtel Group's continued trust in us to deliver on their most strategic projects as part of their digital transformation journey to offer a simpler, more intuitive and consistent customer experience across channels, as demanded by customers in the New World of Customer Experience," said Chris Williams, head of global marketing at Amdocs. "Analysis1 shows that businesses that embrace digital transformation and are able to increase customer engagement on their online channels, will seize more revenue opportunities, operate more efficiently, and be more profitable than their competitors."
This agreement was signed subsequent to the December 2014 contract announcement with Singtel in December 2014. Amdocs was selected for a business transformation project to consolidate Singtel's billing and customer support systems and product catalogs for retail and enterprise customers across all lines of businesses (wireless, wireline, broadband internet and television) and networks (2G, 3G and LTE). The digital transformation project will integrate with the Amdocs billing and customer care solution into one platform, providing a single customer view and a master enterprise-wide catalog for all products and services.
1 MIT center for Digital Business/Cap Gemini Research, 2013
Supporting Resources
- Learn more about the Amdocs Digital Care and Commerce solution
- Keep up with Amdocs news by visiting the company's website
- Subscribe to Amdocs' RSS Feed and follow us on Twitter, Facebook, Google+, LinkedIn and YouTube
About Singtel
Singtel is Asia's leading communications group providing next-generation communication, infotainment and technology services to consumers and businesses across Asia Pacific. The Group has a presence in Asia, Australia and Africa with over 550 million mobile customers in 25 countries. In Singapore, Singtel's consumer operations delivers a complete and integrated suite of services, including mobile, broadband and TV. Singtel provides a superior customer experience by continually setting new goals in service, quality and innovation.
For more information, visit singtel.com.
About Amdocs
Amdocs is the market leader in customer experience software solutions and services for the world's largest communications, entertainment and media service providers. Its portfolio powers The New World of Customer Experience™, where a wide array of innovative and personalized services are delivered seamlessly to end users, regardless of device or network. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control and optimization, coupled with professional and managed services, have accelerated business value for its customers by streamlining complex operating environments, reducing costs and speeding time to market for new products and services. Amdocs and its more than 24,000 employees serve customers in over 90 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.6 billion in fiscal 2015.
Amdocs: Embrace Challenge, Experience Success.
For more information, visit Amdocs at www.amdocs.com
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2014 filed on December 8, 2014 and our quarterly 6-K form furnished on February 9, May 11, and August 10, 2015.
CONTACT: Media Contact: Sara Preto Fusion PR for Amdocs Tel: +1-212-651-4214 E-Mail: sara.preto@fusionpr.com
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Amdocs Signs Three-Year Services Agreement With Canadian Communications Provider
ST. LOUIS, Nov. 10, 2015 (GLOBE NEWSWIRE) -- Amdocs (NASDAQ:DOX), the leading provider of customer experience solutions, today announced a services agreement with Rogers Communications through 2018. The new agreement will simplify operations and increase efficiencies across multiple lines of business including cable, mobile, wireline, broadband Internet and future services.
"Rogers and Amdocs have successfully collaborated on many projects and we welcome the opportunity to continue our partnership by assuming responsibility for select business support systems," said Eric Updyke, group president of Amdocs System Integration and Operations. "Today's agreement is a further testament to Amdocs' unique business model that leverages products, services and industry expertise to help our customers overcome the challenges and stay ahead in The New World of Customer Experience - today's competitive environment in which service providers must meet rising customer expectations while accelerating business value."
Supporting Resources
- Keep up with Amdocs news by visiting the company's website
- Subscribe to Amdocs' RSS Feed and follow us on Twitter, Facebook, Google+, LinkedIn and YouTube
About Amdocs
Amdocs is the market-leader in customer experience software solutions and services for the world's largest communications, entertainment and media service providers. Its portfolio powers The New World of Customer Experience™, where a wide array of innovative and personalized services are delivered seamlessly to end users, regardless of device or network. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control and optimization, coupled with professional and managed services, has accelerated business value for its customers by streamlining complex operating environments, reducing costs and speeding time to market for new products and services. Amdocs and its more than 24,000 employees serve customers in over 90 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.6 billion in fiscal 2015.
Amdocs: Embrace Challenge, Experience Success.
For more information, visit Amdocs at www.amdocs.com.
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2014 filed on December 8, 2014 and our quarterly 6-K form furnished on February 9, May 11, and August 10, 2015.
CONTACT: Media Contact: Sara Preto Fusion PR for Amdocs Tel: +1-212-651-4214 E-Mail: sara.preto@fusionpr.com
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Ontotext presenting at LDBC Technical User Community Meeting
NEW YORK and SOFIA, Bulgaria, Nov. 10, 2015 (GLOBE NEWSWIRE) -- Executives from Ontotext will be attending and presenting at the 7th Annual LDBC Technical User Community (TUC) meeting. CEO Atanas Kiryakov, CTO Marin Dimitrov and VP of US Business Operations Peio Popov will all be in attendance. Mr. Kiryakov will be presenting the status of the Semantic Publishing Benchmark, one of two benchmarks that have been developed within the Linked Data Business Council (LDBC). The presentation will cover the latest version as well as the audited results of the benchmark.
About the TUC
The LDBC consortium is holding its 7th Technical User Committee (TUC) meeting November 9 – 10, 2015 at IBM's Thomas J. Watson Research Center in Yorktown Heights, New York just outside of New York City. This year's conference marks the first time in its history that the TUC is meeting outside of Europe. The decision to hold the meeting in the US was made, in part, to help promote the LDBC and its standards to groups in North America. There has been growing interest in LDBC standards in North America with US-based companies IBM, Oracle, OpenLink and Neo Technologies being key members along with Ontotext and other European companies.
Semantic Publishing Benchmark
The Semantic Publishing Benchmark (SPB) is the most advanced benchmark ever developed for triplestores. It was developed by Ontotext and FORTH with support from OpenLink Software and is based on the data from BBC's leading dynamic semantic publishing architecture and projects. Queries and datasets in the SPB simulate a media organisation managing a catalogue of metadata for its digital assets. They are representative of those actually used by BBC in its Linked Data Management projects which back the Sport section of the website and several other projects within BBC.
The benchmark was developed with the goal of covering all the important aspects of both performance and functionality including:- 100s of reads/second with 10s of update transactions/second
- FTS and Geospatial
- Reasoning
- Geospatial data via DBPedia and Geonames
Organizations interested in the SPB can feel confident in using it as a standard without fear of technology lock-in. It is a vendor neutral benchmark which is demonstrated by Ontotext and OpenLink publishing comparable results despite very different technology approaches. Additionally, the entire SPB, its data and drivers are all open and extensively documented, making it easy to customize the data and queries in order to better match concrete application scenarios.
If organizations would like to experiment with the Semantic Publishing Benchmark, Ontotext is eager to provide support to developers. Contact us at www.ontotext.com/contact to request support.
About Ontotext
Launched in 2000 as part of Sirma Group, Ontotext is a leading software provider of semantic technology. Ontotext is jointly owned by Sirma, NEVEQ Capital and company employees. Headquartered in Sofia, Bulgaria, Ontotext also operates offices in London, and New York with partners around the world.
See more at: http://ontotext.com/news/ontotext-presenting-at-ldbc-tuc/#sthash.P1xbvp94.dpufCONTACT: Brad Bogle Director of Marketing Ontotext USA 703.431.7567 brad.bogle@ontotext.com
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Ontotext presenting at LDBC Technical User Community Meeting
NEW YORK and SOFIA, Bulgaria, Nov. 10, 2015 (GLOBE NEWSWIRE) -- Executives from Ontotext will be attending and presenting at the 7th Annual LDBC Technical User Community (TUC) meeting. CEO Atanas Kiryakov, CTO Marin Dimitrov and VP of US Business Operations Peio Popov will all be in attendance. Mr. Kiryakov will be presenting the status of the Semantic Publishing Benchmark, one of two benchmarks that have been developed within the Linked Data Business Council (LDBC). The presentation will cover the latest version as well as the audited results of the benchmark.
About the TUC
The LDBC consortium is holding its 7th Technical User Committee (TUC) meeting November 9 – 10, 2015 at IBM's Thomas J. Watson Research Center in Yorktown Heights, New York just outside of New York City. This year's conference marks the first time in its history that the TUC is meeting outside of Europe. The decision to hold the meeting in the US was made, in part, to help promote the LDBC and its standards to groups in North America. There has been growing interest in LDBC standards in North America with US-based companies IBM, Oracle, OpenLink and Neo Technologies being key members along with Ontotext and other European companies.
Semantic Publishing Benchmark
The Semantic Publishing Benchmark (SPB) is the most advanced benchmark ever developed for triplestores. It was developed by Ontotext and FORTH with support from OpenLink Software and is based on the data from BBC's leading dynamic semantic publishing architecture and projects. Queries and datasets in the SPB simulate a media organisation managing a catalogue of metadata for its digital assets. They are representative of those actually used by BBC in its Linked Data Management projects which back the Sport section of the website and several other projects within BBC.
The benchmark was developed with the goal of covering all the important aspects of both performance and functionality including:- 100s of reads/second with 10s of update transactions/second
- FTS and Geospatial
- Reasoning
- Geospatial data via DBPedia and Geonames
Organizations interested in the SPB can feel confident in using it as a standard without fear of technology lock-in. It is a vendor neutral benchmark which is demonstrated by Ontotext and OpenLink publishing comparable results despite very different technology approaches. Additionally, the entire SPB, its data and drivers are all open and extensively documented, making it easy to customize the data and queries in order to better match concrete application scenarios.
If organizations would like to experiment with the Semantic Publishing Benchmark, Ontotext is eager to provide support to developers. Contact us at www.ontotext.com/contact to request support.
About Ontotext
Launched in 2000 as part of Sirma Group, Ontotext is a leading software provider of semantic technology. Ontotext is jointly owned by Sirma, NEVEQ Capital and company employees. Headquartered in Sofia, Bulgaria, Ontotext also operates offices in London, and New York with partners around the world.
See more at: http://ontotext.com/news/ontotext-presenting-at-ldbc-tuc/#sthash.P1xbvp94.dpufCONTACT: Brad Bogle Director of Marketing Ontotext USA 703.431.7567 brad.bogle@ontotext.com
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UNIFIED RECOGNIZED AS ONE OF THE FIRST MEMBERS OF THE INSTAGRAM PARTNER PROGRAM
NEW YORK, Nov. 10, 2015 (GLOBE NEWSWIRE) -- Today Unified, an award-winning marketing and analytics technology company, announced that it was recognized as one of the initial members of the Instagram Partner Program, a new program that distinguishes companies and their capabilities to run effective advertising campaigns, manage communities, source and deliver content on Instagram.
Companies in the Instagram Partner Program have expertise in at least one of three specialties - ad tech, community management and content marketing - to help marketers meet their objectives. Unified has been badged in the United States for Ad Technology.
Unified was one of the first companies to integrate the Instagram Ads API in August 2015 to help advertisers throughout their planning, buying, optimizing, and measurement processes. Since then, top brand marketers and their agencies have been driving business success using image, video and carousel ads that support clicks to websites, video views, mobile app installs, and awareness. Fortune 500 leaders from the automotive, consumer packaged goods, electronics, and entertainment markets are using the Unified platform and powerful Instagram advertising to drive marketing success.
"The 400 million members of the Instagram community are passionate about sharing inspirational content, which creates unprecedented branding and conversion opportunities for advertisers," said Jason Beckerman, co-founder and Chief Product Officer, Unified. "Our customers have enthusiastically embraced the power of Instagram to exceed their business goals."
With a community of 400 million, Instagram is the place on mobile where marketers go to tell creative, visual stories to drive business results. The Instagram Partner Program will spur innovation to meet the diverse needs of marketers across the globe.
Go here to learn more about the Instagram Partner Program.
About Unified
Unified is an award-winning marketing and analytics technology company. Unified provides professional marketers with powerful advertising, data, and intelligence tools built on the industry's most advanced data platform. Unified serves Global 2000 enterprises and advertising agencies from its offices in New York, San Francisco, Los Angeles, and Chicago. For more information, visit www.UnifiedSocial.com.
CONTACT: Dave Donohue dave@unifiedsocial.com
